Payment & Delivery
We ship daily in Germany and Europe with Deutsche Post / DHL ... more. It is therefore possible to have your shipment delivered to a Packstation or post office if you are rarely at home. To do this, please register with the post office and enter your DHL customer number and the desired branch in the checkout as the delivery address.
Germany inland: only 3.90 € - free of charge from 40.00 EUR purchase value
Austria & EU countries: 10.95 EUR, from 60.00 € purchase value only 6.95 €, free of charge from 100.00 €
Worldwide: 15.95 €, from 75.00 € purchase value only 6.95 €, free of charge from 150.00 €
Note: For deliveries to Switzerland, duties and value-added tax may be levied by the Federal Customs Administration for deliveries above the tax exemption limit of CHF 300 (approx. EUR 275). (Link: Import into Switzerland)
Click & Collect (Corona update)
In order to meet the requirements during the lockdown for contactless pick-up, we have adapted the pick-up in our shop to all common payment methods (except payment by EC or cash). You can find more information on our blog.
Shipping with DHL takes a maximum of 2 working days in Germany and 4-8 days in Europe from receipt of payment and acceptance by the shipping company. The collection by DHL takes place daily, but no later than one working day after receipt of payment.
Since our flat rate shipping only covers the postage costs and we provide the costs of processing as well as our environmentally friendly packaging materials as a service beyond our local offer as a stationary retailer, it is unfortunately not possible for us to bear the costs of any returns.
In the event of a complete return, you will of course be reimbursed for the shipping costs paid for our delivery to you.
ec payment logo
Bank transfer (prepayment
GLS-Bank, IBAN: DE91 4306 0967 2076 8332 00, BIC / Swift-Code: GENODEM1GLS
The intended use is the order number. You will receive all relevant data again in your order confirmation by email. Please check your spam folder if necessary. Your shipment will be sent upon receipt of payment. This usually takes up to 24 hours. from the time of transfer (for international transfers, please note that we cannot assume any bank fees at our expense.)
paypal-logo You can connect to your PayPal account via express checkout from the shopping cart and arrange for delivery to the address stored there. If you have a credit card connected to PayPal, you can also pay with the credit card via PayPal. The shipment takes place within 24 hours.
sofortueberweisung-logo Immediately after placing your order, you will be connected to your bank by "Sofort-Überweiung", you will log in and you can pay immediately with your PIN and TAN. TÜV-tested & BAFIN certified. The shipment takes place within 24 hours.
You can get customer information from "Sofort AG" here
Via Amazon-Pay you simply log into our shopping cart with your Amazon access data and receive your order to the delivery address stored at Amazon as well as to the payment agreements defined there. The shipment takes place within 24 hours.